Quality
At Happy Rabbit, Quality is a way of thinking that is embedded into every plan, every action and every communication.
Why are Quality Assurance and Quality Control Important?
Because 2% of material going into the clothing system is sent to landfill or incineration from garments that are manufactured, yet never reach the consumer. And because every day the equivalent of 85,000 garbage trucks of textiles is landfilled or burned. Much of this is due to short life product.
The world – and good business - simply don’t need more inferior quality garments.
If the industry is to truly become sustainable whilst rising to the challenge of continued downward price pressure and shorter lead times, it needs to be smarter and adopt end-to-end thinking with regards to quality. It’s not just about identifying, correcting and /or rejecting defects but preventing them. A proactive approach to Quality Assurance at each step of the process reduces the cost of production, increases efficiency, minimizes waste, guarantees consistency, builds trust, lengthens the garment lifecycle and ultimately earns more business. With good Quality Assurance processes backed by defect tracking and data, you can recognize inconsistencies and react to problems more flexibly, even before they occur.
How we Work
We conduct pre-production meetings, fabric inspections, in line inspections and end line inspections on behalf of our customers. We coordinate and communicate with the vendors directly and a report is made available via the customer’s online portal within 24 hours.
Our customers benefit from a number of services including (but not limited to):
- Same day reporting
- Storage of reports and data to facilitate KPI assessment
- Production status and quantity recap
- Customisable dashboard reporting of delivery and defects
- Historical comparison and trends
- Follow-up support from QA manager via Skype
- Customisable inspection programs (exclusively for customers on monthly plans)
For our wider service plan customers, we also take care of planning the production schedule and maintaining a WIP document.
See our FAQ for further details.
Service Coverage
We manage our own Quality Control teams servicing China, Vietnam, Thailand and Indonesia. We also operate in other regions depending on the particular project and customer, including South Asia, Europe, Africa, Middle East and the Americas.
Our Partner Portal
Track deliveries and defects and access detailed analytics for unparalleled insights into your supply chain. No more old-school spreadsheets or clogged inboxes. Everything you need for timely, informed decision making in one place.
- Manday bookings generated and paid for straight from the platform
- All reports and documents handled and stored in one place - pre-production meeting notes, fabric, in line and end line inspection reports
- Schedule created simply by uploading your POs to your secure portal
- Inspection programs created from quality manuals and stored as templates (monthly plan customers only)
- Dashboard visualisation of data – with customisable logo and views
- Download data in bulk – export to Excel, CSV or PDF
- Analytics tools such as defect and delivery tracking, historical comparison, supplier or product comparison etc
- Notifications, triggered based on your preferences – eg new report, failed report, supplier-based notifications etc
Integrations
Through Zapier, we integrate with the apps you use every day. Link your apps together with a few clicks, pass info between them with automated workflows, and build processes faster to get more done - no code required.
Integrate with the above apps or any of the other 1,500 + apps available through Zapier.
Automation
With Zapier you can connect to 1,500 + apps and automate your workflow. Here's a list of our current and planned Triggers and Actions:
Triggers
- New Inspection Order - triggers when a new inspection order is placed. IN BETA
- New Inspection Report - triggers when a new inspection report is published. The Workflows will differ depending on your criteria, for example if the result is "reject" or if a particular vendor, product group or buyer is selected.
Actions
- Create Inspection Order - creates a new inspection order. For example from a new PO placed in your ERP system of choice. IN BETA
Pricing
For our QC services, we charge per Manday needed to execute the inspections. To make life easy, customers simply purchase Manday Credits that can then be used flexibly.
There are two ways to purchase Manday Credits from us. Both offer discounts based on volume and the choice between them depends on your level of commitment and recurring business:
1. Prepaid
This is a good choice if you want to try our services without long term commitment or just need QC inspections every now and then. Just prepay the Manday Credits you need by credit card and you’re good to go!
2. Monthly Plans
By signing up to a plan and committing to purchasing a minimum number of Manday Credits per month, you'll receive a higher discount. We'll help you manage your peaks and troughs by carrying over unused credits and offering additional credits at the same discount.
1
Manday Credits
- 0% discount
- $350 per credit
- $350 in total
5
Manday Credits
- 2% discount
- $343 per credit
- $1,715 in total
10
Manday Credits
- 4% discount
- $336 per credit
- $3,360 in total
Terms
Credits are valid for 12 months from the date they were purchased.
Pre-payment by credit card only.
5
Manday Credits
or more
per month
- 6% discount
- $329 per credit
- $1,645 and up monthly
Popular
10
Manday Credits
or more
per month
- 8% discount
- $322 per credit
- $3,220 and up monthly
20
Manday Credits
or more
per month
- 10% discount
- $315 per credit
- $6,300 and up monthly
30
Manday Credits
or more
per month
- 12% discount
- $308 per credit
- $9,240 and up monthly
Terms
All plans have a minimum contract period of 9 months after which the subscription will be automatically renewed each month. The plan can be cancelled with a 3 month notice at any time after the first 6 months.
Credits are valid for 12 months from the date they were purchased.
Payment to be made by bank transfer within 30 days, subject to credit approval.
Sample Report
In our QC inspection report, you'll discover:
- Product defects and issues common within your product type.
- Detailed photos of inspection findings to show defect severity.
- Essential on-site tests and checks, including function testing, safety testing and performance testing.
- Test and check instructions, standards used and tolerances.
Questions?
Please check out our FAQ section or contact us